UPS MyChoice: Empower Your Deliveries with Real-Time Tracking

By Vinnie | May 29, 2024

UPS My Choice: All the Features You Need to Manage Your Deliveries

Are you tired of missed packages, inconvenient delivery times, and not knowing where your shipments are? UPS MyChoice has the answers you need.

With UPS My Choice, you can seamlessly manage your deliveries with just one screen:

  • View all details for your inbound and outbound shipments

  • Get real-time delivery updates via text and email

  • Change the delivery date or location

  • Tell the driver where to leave your package

  • View the estimated time for delivery

  • Follow shipments as they move toward their destinations

UPS My Choice provides two membership options: Basic (free) and Premium (paid). The Premium plan grants enhanced delivery management capabilities, such as the ability to modify delivery instructions as often as needed without incurring additional charges.


UPS My Choice Activate

When enrolling, you may need an activation code from UPS My Choice to authenticate your enrollment through email. If this is necessary, a welcome letter will be mailed to you within 7-14 days after you initially enrolled. You must activate your account using the code within 45 days of the letter's date to validate your enrollment.

Verifying Your UPS My Choice Membership

To verify your new UPS My Choice membership, you'll need an activation code. Upon registering, you'll receive a UPS My Choice welcome letter with the activation code at your registered address. After verifying your membership, you'll gain full access to all My Choice features. Note that you won't be able to use the "Delivery to Another Address" option until your membership is fully validated.

How to Authenticate Your Account:

  1. Log in to your UPS My Choice account.

  2. The UPS My Choice Activation Code box will appear.

  3. Select your country.

  4. Enter the activation code from your welcome letter. 

UPS My Choice: Basic (Free) vs. Premium

Main FeaturesBasic (Free)Premium (Paid) $19.99/year
Delivery alerts



Inbound and outbound package visibility



Estimated delivery time



Authorize release of my packages



Specify where at my home to leave packages



Leave packages with my neighbor



Deliver my packages on another day$9.99


Deliver my packages to another address*$14.99


Deliver to a UPS Access Point® location*†$5.99


Upgrade UPS SurePost® packages**$7.99


Confirmed delivery windows***$14.99


Can I choose the time of day I want my package delivered?

As a UPS My Choice member or Premium member, you can select a specific two-hour delivery window within the original four-hour estimate.

All members can select their desired delivery window up to two days before the scheduled delivery date or until the morning of the scheduled delivery day itself.

UPS My Choice members are charged a fee for every 2-hour confirmed delivery window request, though Premium members receive two free requests with their annual subscription.

Please know that we won’t charge for UPS MyChoice service until your shipment is delivered within the confirmed window.

How can I see my past and incoming packages?

All UPS My Choicemembers can see UPS packages from the past four months, as well as packages scheduled for delivery, in a convenient calendar view

If you have more than one address associated with your membership, the calendar will show deliveries going to those addresses as well

You can add addresses to your membership at any time in your UPS My Choice preferences.

Can you hold my packages while I’m away?

UPS My Choice members can have their packages held at The UPS Store or other UPS Access Point locations for up to seven calendar days without incurring any additional charges.

Packages can also be held at customer centers for up to five business days.

For increased convenience, you can also choose to leave your package with a neighbor. In select instances, you may also have the option to reroute your delivery to an alternative address.

These arrangements can be effortlessly made through the UPS My Choice™ delivery notifications feature or by utilizing the Delivery Planner tool.

It's important to note that additional transportation fees may be applicable based on the final delivery location.


In summary, UPS My Choice empowers you with the ability to manage your deliveries seamlessly, offering real-time updates and customizable delivery options for both inbound and outbound shipments. 

Whether you're a Basic or Premium member, you can track your packages, choose delivery locations and times, and even hold them at convenient locations. 

So, next time you're wondering where your package is or when it will arrive, remember the power of UPS MyChoice.